Privacy Policy

Last Updated: April 15, 2026

Introduction

Poppin' Parties TX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our party entertainment services, visit our website at poppinpartiestx.com, or communicate with us via phone, text message (SMS), or email.

Information We Collect

Personal Information:

• Name
• Phone number
• Email address
• Event address (service location)
• Event details (date, time, type of event, guest count)

Automatically Collected Information:

• Device information
• IP address
• Browser type
• Usage data

How We Use Your Information

We use the information we collect to:

• Provide party entertainment services at your event location
• Schedule and confirm bookings
• Assign appropriate artist(s) to your event
• Send booking confirmations and reminders via SMS text messages
• Process payments through Stripe (we do not collect or store your payment card information — you are directed to Stripe's secure payment page)
• Send payment links for deposits and final balances
• Communicate about your event details and service status
• Respond to inquiries and provide customer support
• Improve our services

SMS/Text Messaging

These messages may include:

• Booking confirmations and reminders
• Artist assignment and arrival notifications
• Payment links via Stripe (deposits and balances)
• Event status updates
• Follow-up communications

Message Frequency: Message frequency varies based on your booking needs. Typically 2–5 messages per event booking.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You may also call us at (972) 777-6725 to request removal from our SMS list.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.

AI-Assisted Communications

We may use AI-powered voice and text assistants to help schedule bookings, answer service questions, and provide event information. These systems process your voice and text inputs to provide accurate responses. Conversations may be logged to improve service quality. The same data protections described in this policy apply to AI-assisted interactions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe) to process transactions
• Communication providers (Vonage) to deliver SMS notifications
• Google Calendar for scheduling and artist assignment
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information, including encrypted payment processing and secure communication channels. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Children's Privacy

While our entertainment services are designed for children's events, our website and booking process are intended for use by adults (parents, guardians, or event organizers). We do not knowingly collect personal information directly from children under 13. All booking and payment information is collected from the adult organizer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.